We try to keep our GP appointments for patients with more serious health problems.
Before you book an appointment to see a doctor please consider whether an appointment with a practice nurse might be appropriate. They can help you with a wide range of medical problems.
Our receptionists can help you decide which is the right person for you to see.
If you have a cough, cold, headache or other minor ailment try treating yourself at home first. Find out more about treatments for common minor ailments.
Please remember that self-care for common conditions can help free up our GPs’ time, making it easier to get an appointment when you have a more serious condition.
Your pharmacist can help too
Pharmacists are highly trained health professionals and can give you confidential health advice for a range of common illnesses and complaints.
Don’t wait for a GP appointment for coughs, colds, aches and pains. Just call your local pharmacy a call or drop in – there’s no need to make an appointment.
Your pharmacists can also help you decide if you need to see a doctor or nurse.
Help us help you… visit your Ely Minor Injury Unit (MIU)
Your local Ely Minor Injury Unit (MIU) can treat a range of minor illnesses and injuries such as sprains and strains, broken bones, minor burns and scalds, minor head and eye injuries, cuts, bites and stings.
No appointment necessary, Ely MIU is open 8.30am – 6.00pm, seven days a week, including bank holidays, with X-Ray services also available Monday – Friday.
Patients (adults and children aged two or over) are seen by highly skilled nurse practitioners who can offer treatment and advice on illnesses and injuries that need attention urgently but are not critical or life threatening. GP support is also available Monday to Friday.
Please help your NHS to continue to run smoothly by choosing the right service for your illness or injury.
If you have an urgent medical concern, or unsure which service is right for you, call NHS 111. Open 24/7, trained medical advisors will access your symptoms and direct you to the appropriate service. Depending on the situation, the team can connect you to a nurse, dentist or a GP.
111 is the free NHS non-emergency number.
You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation.
Call 111 if:
- you need medical help fast but it’s not a 999 emergency
- you think you need to go to A&E or need another NHS urgent care service
- you don’t know who to call or you don’t have a GP to call
- you need health information or reassurance about what to do next
A&E is for life-threatening accidents and emergencies only. Before you go there, ask yourself, “Is it a real emergency?”
If not, please consider using other local health services before you visit A&E.