St George’s Medical Centre

01353 864100

Covid-19 Information & Support

To help keep everyone safe

please do not come to the surgery without an appointment.

please do not come to the surgery if you have any symptoms of COVID infection.


Weekly update on Covid-19 Vaccinations

Posted on 25th February, 2021

Last week was another quiet one due to a small delivery. However, things are picking up again now and we have lots of vaccination clinics over the next couple of weeks and beyond.


Here are our latest stats:

  • 17,000 vaccines given so far from 15th Dec 2020 to 21st Feb 2021
  • Cohort 1 (Care homes): 100% of all our consenting care home residents have been vaccinated.
  • Cohort 2 (Over 80s): all invited, and approx. 96% vaccinated.
  • Cohort 3 (Over 75s): all invited, approx. 96% vaccinated.
  • Cohort 4 (Over 70s and clinical extremely vulnerable): all invited, approx. 68% vaccinated (down from 92% purely due to the recent expansion of this cohort – you’ll have received a letter if this affects you).
  • Cohort 5 (Over 65): 79% vaccinated; invitations sent out from mass vaccination sites.
  • Cohort 6 (16-64 with underlying conditions): 18% vaccinated, SMS invitations being sent out in batches.

Patients from Cohorts 1-4 who have not yet managed to book an appointment, particularly patients newly assigned to Cohort 4, please call your surgery for assistance.

Patients from Cohorts 5 and 6, please wait to hear from us, either via SMS or phone call. Cohort 6 is especially large, so we are sending invites out in phases.


We are vaccinating as quickly as we can based on the deliveries we are allocated. Over the next two weeks we will deliver over 7000 vaccinations, including starting to give second doses where the appropriate time has lapsed. We are optimistic that this pace of vaccine delivery will continue, and that we will get to you soon if you haven’t heard from us yet. Thanks so much for your patience and understanding as we work through patient lists to get you all vaccinated as quickly as possible. Big thanks also to our regular patients for bearing with any changes we need to make to regular service while vaccination clinics are running. Our staff and volunteers are equally as committed to ensuring you receive the same quality of care, so your cooperation with them is greatly appreciated.

It continues to be such an inspiration for everyone involved to be working together on this amazing effort – so enormous thanks once again to all who have offered their time, their words of encouragement, their many kindnesses and their lovely food to keep everyone going (last week the Lemon Tree). Thanks again to all of you for your support and community spirit.


Weekly update on Covid-19 Vaccinations

Posted on 17th February, 2021

Last week was slightly quieter due to the bad-weather clinic cancellation. However, we are delighted to report that, over 95% of everyone in cohorts 1-4 are now vaccinated 🎉

Here are our latest stats:

  • 16,500 vaccines given so far from 15th Dec 2020 to 14th Feb 2021
  • Cohort 1 (care homes) : 100% of all our consenting care home residents have been vaccinated
  • Cohort 2 (Over 80s): all invited, and approx. 96% vaccinated
  • Cohort 3 (Over 75s): all invited, approx. 96% vaccinated
  • Cohort 4 (Over 70 and clinical extremely vulnerable): all invited, approx. 92% vaccinated
  • Cohort 5 (Over 65): 79% vaccinated; outstanding invitations to be sent out this week from mass vaccination sites
Anyone from cohorts 1-4 who has not yet managed to book an appointment, please call your surgery for assistance. We have tried to reach everyone multiple times, but may still not have been able to get through. If you would like to be vaccinated, we will make sure that you are.

As has been reported in the news, we are now moving on to planning clinics out to the end of February. The key points here are:

  • Patients in cohort 5 should be receiving letters from NHS England this week, and can use the link provided in the letter to book an appointment at a mass vaccination site if preferred; we will also be offering appointments as they come available.
  • We are now inviting patients from cohort 6. This is a very large cohort, and vaccine supply nationally is limiting the number of appointments currently available. We will be sending invites out in batches to minimise the risk of disappointment. Please wait until you are contacted via SMS or phone call for an appointment – thank you in advance for your patience and understanding.
As ever, we would like to express our deepest thanks and gratitude to all of our wonderful volunteers and staff from all six practices who together are rising to this immense challenge. So far, 300 people have together clocked up a MASSIVE 5250 hours to vaccinate our local community – just amazing! Thank you all so much!

Explainer information for patients about QCOVID 

Posted on 17th February, 2021

Why have I received this letter? 

NHS England had used a risk assessment tool called QCOVID to calculate people’s risk of getting COVID.  This is a complex tool that looks at a variety of different factors to assess peoples’ risk.  Because you have received this letter, you are one of the patients identified by the tool as being at high risk if you were to get COVID.  You can see all the information your GP received here. 

What in my medical records has caused me to be added to this list? 

Unfortunately, your GP surgery has no current way of replicating the analysis that has been done by NHS Digital and so we are unable to tell you why you have been added to this list.  This situation may change over time, but we have no way of knowing when. 

What should I do now?  Should I go to work?  Should I go out? 

You should follow the advice detailed here.  This will mean that you need to take extra measures above and beyond those which you probably have been taking.  The guidance covers: 

  • Social activities 
  • Work 
  • Educational settings 
  • Travel 
  • Shopping
  • Medicines 
  • Accessing care and support 
  • Registering for additional support 

You may be eligible for additional support and should be able to receive statutory sick pay for time off from work. 

What about vaccination? 

If you are under 65 you should be prioritised for vaccination ahead of others in cohort 6 which is people who are at risk because of a variety of medical conditions.  If you are over 65 you will have already been in group 5, so this won’t affect the priority with which you’re given the vaccine. 

What if I think they’ve added me incorrectly? 

At the moment, the best way to review this is through discussion with your GP.  Please bear in mind that GPs are incredibly busy at the moment vaccinating patients as well as trying to provide as normal a service to patients as possible.  Because of this it may not be possible to immediately deal with enquiries about this and you may be asked to submit your details in an online form.  

Do I have to follow this guidance? 

Patients at high risk of severe outcomes from COVID-19 infection are strongly encouraged to follow shielding guidance. However, this is advice, and not the law. Patients can choose whether or not they want to follow it. 

Why am I only now being identified as high risk? 

This tool has only just been approved for use in assessing patient’s risk of COVID 19.  Until now we haven’t had sufficient scientific evidence to run population-based tools that can accurately assess people’s risk of developing COVID. 

 


Over 70 or clinically extremely vulnerable and NOT had your Covid-19 vaccine?  Please call us to book.

Posted on 4th February, 2021

Patients who are aged 70 or over or clinically extremely vulnerable (previously on the shielding list) who have not had their first COVID-19 vaccination are now being asked to call us to book their vaccination appointment.

It’s important that you get in touch so you can get the protection you need.

Patients may have also received a letter from the National Booking Service inviting you to book an appointment at one of the Mass Vaccination Centres. If so, patients can choose to book an appointment at one of these sites following the details in the letter or contact us to book in at our GP Hub.

The message for all other patients who fall outside of the cohorts 1-4 priority groups remains the same – stay safe, sit tight and we will contact you when it’s your turn.

You can find out more about the COVID-19 vaccination programme, including frequently asked questions and patient information leaflets here https://www.cambridgeshireandpeterboroughccg.nhs.uk/news-and-events/latest-news/covid-19-national-vaccination-programme/


Update on Covid-19 Vaccinations

Posted on 4th February, 2021

Another busy week in the Ely N and S PCNs for Covid Vaccinations, covering Burwell Surgery, Cathedral Medical Centre, Staploe Medical Centre, Haddenham Surgery, St George’s Medical Centre, and St Mary’s Surgery. Here are our latest stats:

  • 12,500 vaccines given so far from 15th Dec 2020 to 31st Jan 2021
  • Cohort 1 (care homes): 100% of all our consenting care home residents have been vaccinated.
  • Cohort 2 (Over 80s): all invited, and approx. 92% vaccinated.
  • Cohort 3 (Over 75s): all invited, approx 91% vaccinated.
  • Cohort 4 (Over 70 and clinical extremely vulnerable): all invited, approx 80% vaccinated.

We will be completing cohorts 1-4 this week, a week ahead of the national deadline! Everyone who has a mobile number on their patient profile has already been invited by SMS to self-book.

This week we are making sure that all eligible patients from cohorts 1-4 will be vaccinated by the end of this week if they want to be. To aid this, we would like to invite all of these patients to call their practice between 3pm and 5pm each day this week on 01353 864100 if they haven’t yet had their vaccination and would like one.

Last week was a fantastic 1000 hour effort from our incredible team of volunteers and staff from across all six practices – the commitment is just awe-inspiring. Thanks so much!

We’ve been bowled over by all the wonderful feedback as well – so we wanted to say thank you to all of you for taking the time to share your experience. It’s the best possible fuel to keep everyone going  🙂

If you’d like to leave a review of your practice, please click here 

 


Housebound patients and COVID vaccination – an update from Ely PCN (26 January 2021)

 We are working with our local Practice teams, our CCG, and Cambridgeshire and Peterborough Foundation Trust (CPFT) to deliver COVID vaccinations for housebound people who cannot attend a vaccination centre.

 There are important safety constraints around safe transport and delivery of Covid vaccine, which means home vaccination is a particular challenge. However, we are now able to deliver vaccines to eligible housebound people and have already made a good start. We are currently on track to ensure all patients within the priority groups will be vaccinated by the middle of February. 

 If you are housebound and expecting a Covid vaccination, you can expect a phone call from one of our team who will make arrangements with you. 

 We hope that you can appreciate the special challenges of community vaccination for housebound patients, and we thank you for bearing with us. 

 Further information on Covid-19 Vaccination Programme can be found here:  https://www.cambridgeshireandpeterboroughccg.nhs.uk/news-and-events/latest-news/covid-19-national-vaccination-programme/


Today the government announced that from 26th December 2020, Cambridgeshire will be a classed as a Tier 4 area.

Tier 4 is best summarised as “Stay at Home”. There are significant restrictions on all citizens’ travel, work  and leisure. We encourage you to read the details from the government website here: Tier 4 information

The government have also written guidance for people classed as Extremely Clinically Vulnerable. You can find this here:  Extremely Clinically Vulnerable

We know patients may want to call us to ask questions. However, to minimise pressure on our phone lines, please read the government guidance documents above before contacting the Practice – we expect many of your questions will be answered in the guidance.

St George’s Medical Centre will stay open, and we will continue to see patients in person when clinically necessary.

To help reduce Covid-19 spread, we ask all patients not to turn up at the Practice without phoning for an appointment first.

Thank you,

Simon Randall, Practice Manager 18:00 Weds 23rd December 2020


Suspected Coronavirus: Isolating at Home

Posted on 22nd December, 2020

This leaflet is a guide for patients with suspected coronavirus who have not been admitted to the hospital and will be isolating at home.

Healthwatch Survey for patients

https://www.healthwatchcambridgeshire.co.uk/news/2020-05-28/take-our-survey-about-your-health-and-care-during-coronavirus-crisis

Accessing Dental Care in England from 8 June 2020

From 8th June dental practices are able to open. Practices will need to prioritise patients with the most urgent need.

If you need help from a dentist:

  • Contact your dental practice by phone or email.
  • You will be given advice or offered an appointment if appropriate.
  • For urgent dental care you can also use the NHS 111 online services.

Please do not visit your practice unless you’ve been advised to. This will ensure the practice can continue to provide essential care safely.

Testing and Tracing for Coronavirus

Patients that have symptoms of coronavirus (COVID-19) can ask for a test to check if they have the virus (antigen test).

This can be arranged online –
https://www.nhs.uk/conditions/coronavirus-covid-19/testing-and-tracing/

Or by calling 119

If you test positive you will then be contacted to trace who else you may have been in contact with.

As always, anyone that has symptoms or has been in contact with someone that has coronavirus are advised to self-isolate and only leave your home in order get tested.

Sick Notes relating to Covid-19

Please visit the NHS website below if you have to stay at home because of coronavirus and you need a self-isolation note for your employer (7 / 14 days). Please DO NOT ask your GP.
You can also use this service for someone else.
Patients at High Risk of developing complications from Coronavirus should now have received a ‘shielding’ letter advising them of how to stay safe. This can also be given to employers as evidence that you should not be at work. Patient’s DO NOT need to get a fit note from their GP.

Local Support During Covid-19

For local support, from the collection of medicines to the delivery of groceries or a regular wellbeing chat, you can contact –

  • Covid 19 Coordination Hub Call 01353 665 555 (Mon- Fri 9am-4pm) or email [email protected]
  • Covid 19 help and support group (Littleport) on Facebook Or call 07905 026323.
  • Care Network – Call 01353 659639 https://care-network.org.uk/

Support for ‘high risk’ patients

If you require help and support you can contact NHS volunteer responders service. They are able to assist with collection of medicines from pharmacies and making regular phone calls to check on people isolating at home. To self-refer, please call 0808 196 3646. Please note, this is only for individuals identified as high risk who have received a letter asking them to self-isolate.

Recognising Heart Attacks, Strokes and Heart Failure during the Coronavirus pandemic and beyond

PCCS PT NOTICE

First Response Service – Mental Health Crisis

If you are in mental health crisis, dial 111 and press option 2.

For further information about Coronavirus and your wellbeing  https://www.nhs.uk/oneyou/every-mind-matters/

Domestic Abuse

If you are in immediate danger, call 999 and ask for the police – the police will continue to respond to emergency calls.

If you are in danger and unable to talk on the phone, dial 999, listen to the questions from the operator and respond by coughing or tapping the handset if you can. Then follow the instructions depending on whether you are calling from a mobile or a landline.

If you call from a mobile

If prompted, press 55 to Make Yourself Heard – this will transfer your call to the police.

Pressing 55 only works on mobiles and does not allow police to track your location.

If you call 999 from a landline

If only background noise can be heard and BT operators cannot decide whether an emergency service is needed, then you will be connected to a police call handler.

If you replace the handset, the landline may remain connected for 45 seconds in case you pick up again.

When 999 calls are made from landlines, information about your location should be automatically available to the call handlers to help provide a response.

Further advice is available here

https://www.gov.uk/government/publications/coronavirus-covid-19-and-domestic-abuse/coronavirus-covid-19-support-for-victims-of-domestic-abuse

https://www.nationaldahelpline.org.uk/

Help with Legal Issues

If you are looking for help with legal issues, Advicenow is an independent, not-for-profit website, run by the charity Law for Life: the Foundation for Public Legal Education.  It provides accurate, practical information on rights and the law in England and Wales. Some of what Advicenow can help with is listed below:

  • PIP appeal
  • Benefit sanctions
  • Sorting out arrangements for your children
  • Issues with a divorce
  • What to do when you are threatened with homelessness
  • What to do if you are homeless

https://www.advicenow.org.uk/advicenow-guides

Helplines

These phone lines are not for urgent health crises but are available if you need a listening ear –

LIFELINE (Cambs)  0808 808 2121 (2pm – 11pm daily)

SANELINE  0300 304 7000 (4.30pm to 10.30pm daily)

ANXIETY UK 03444 775 774 (9.30am to 5.30pm daily)

The MIX – Under 25s – 0808 808 4994 – (4pm – 11pm daily)

CHILDLINE – 0800 1111 (9am – midnight)

SILVERLINE – older people – 0800 470 80 90 – (Anytime)

AGE UK – 0800 12 44 222 – (Monday to Friday 9am – 5pm)

MENTAL HEALTH C.A.L.M. (Men) – 0800 58 58 58 – (5pm to midnight)

SAMARITANS – 116 123 – (Anytime)

YOUTH HELPLINE – 0330 606 1174 – (10am to 10pm)

OCD ACTION – 0845 390 6232 – (Not immediate support – if busy, they will call back in 48 hrs)

SUPPORT LINE – 01708 765200 – NOT A CRISIS LINE – Emotional support to any individual on any issue.  Hours vary.

DOMESTIC ABUSE NATIONAL HELPLINE – 0808 2000 247

WOMEN’S AID Cambridge – 01223 361214 / Outreach – 07730 322098 – (Between 5:30 and 9:30pm)

Support for Women and Children

ALCOHOLICS ANONYMOUS – 0800 917 7650 – (24-hour)

GAMBLING NATIONAL Helpline – 0808 8020 133 – (daily, 8am to midnight)

BEREAVEMENT CARE – 0808 808 1677 or Cambridge 01223 633536 – (Monday to Friday 9.30am – 1.30pm)

EATING DISORDER – BEAT – 0808 801 0677 (adults) or 0808 801 0711 (for under-18s)

RAPE CRISIS – 0808 802 9999 – (daily, 12pm to 2.30pm and 7pm to 9.30pm)